Internet is down, the till keeps working
Sales are saved on the device and go to the server when the connection returns. The line does not stop.
What it does
Sales are not lost
Orders and Send to kitchen are saved on the device. A yellow Offline · N tag on top shows how many wait to be sent.
No duplicates
Every order has its own unique number and keeps its original sale time. An order is not doubled after reconnecting.
Automatic sync
When the connection is back the till shows Syncing and reports how many orders were sent.
Honest limits
Offline, guest search and bonuses, refunds, cash in and out, closing a shift, table bills, the Queue and stop-list do not work.
How it works
- 1
Work as usual. If the connection drops, Offline · N appears on top.
- 2
Ring up orders. A receipt for an offline order does not print automatically.
- 3
When the connection returns, the till sends the orders itself. Nothing to tap.
Questions and answers
Does the kitchen see an order without internet?+
The kitchen screen and pickup screen get the order after sync. If the outage is long, pass the order to the kitchen by voice.
Can I close a shift offline?+
No. Closing a shift, refunds and cash in and out need a connection. Wait until it returns.
More features
Try Qvon at your venue
14 days of full access on us, no card needed. Questions are welcome on Telegram.